Service Record System

This database contains private and confidential information. Access to this information is subject to State and Federal privacy legislation. Only authorised persons should access this database.

You should not give your username and password to any other person. Please keep your password secret. All access to this application is logged and is subject to regular audits.

About SRS

Service Record System (SRS) is an online client management system developed in partnership with the community services sector.

SRS improves the efficiency and effectiveness of service delivery by helping organisations manage information and activities regarding individuals and families.

News

Do I need to upgrade my web browser?

If you use Internet Explorer 8 (IE8) and below you will not be able to make use of a number of functions currently available in SRS. The most current version of Internet Explorer is now Version 11. The Admin > About tab in SRS will tell you which browser you are currently using. For help to update your web browser please follow the link http://srs-support.infoxchangeapps.net.au/updating-your-browser

Need help using SRS?

The Infoxchange Helpline can be contacted on 1300 366 516 or (03) 9418 7487 or email srs-support@infoxchange.org

If you contact support please quote the web address you use to access the application and the workgroup that you belong to.

SRS Support is also available via the SRS Online Help website. The SRS online help also has a Frequently Asked Questions page and a feedback page where you can post a question to SRS support.